1 Introduction & Commitment
Fbaj.click ("fbaj", "we", "us") is fully committed to protecting your privacy. This Privacy Policy ("Policy") explains how we handle your information when you use our platform.
This policy applies to fbaj's website, mobile app, and all associated services. By using fbaj, you agree to this Privacy Policy. If you do not agree with any part of it, we ask that you refrain from using our services.
2 What Information We Collect
Fbaj collects only the information necessary to provide its services. The types of data we collect are detailed below:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Yes |
| Contact Information | Phone number, email address | Yes |
| Financial Information | Mobile banking number, transaction history | Yes (for payments) |
| Technical Information | IP address, device type, browser | Automatic |
| Gaming Activity | Betting history, game logs, session duration | Automatic |
| Communication Records | Support chat, email correspondence | Optional |
We do not collect any information beyond what is listed above. No data is sourced from your social media accounts or any other external platforms.
3 How We Collect Information
Fbaj collects information in several ways — some directly from you, and some automatically:
- Collected Directly: When filling out the registration form, submitting documents for KYC verification, making payment transactions, or contacting support.
- Automatically Collected: Technical information is collected through cookies, log files, and tracking technologies while you use the platform.
- From Third Parties: Transaction confirmation data from payment gateways (bKash, Nagad, Rocket) and KYC information from identity verification agencies.
4 Purpose of Data Use
Fbaj uses your information solely for the purposes listed below — it is never used for anything beyond these:
- Account creation, management, and security assurance.
- Processing payments and completing deposits and withdrawals.
- KYC verification and age confirmation (ensuring 18+).
- Delivering gaming services, bonuses, and promotions.
- Prevention of fraud, money laundering, and account misuse.
- Providing customer support and resolving complaints.
- Improving the platform and resolving technical issues.
- Compliance with legal and regulatory obligations.
- Ensuring responsible gaming and identifying at-risk players.
5 Data Sharing Policy
Fbaj does not sell your personal data to third parties. However, in limited circumstances, we may share information with specific parties:
| Data Recipients | Reason | Security Measures |
|---|---|---|
| Payment providers (bKash, Nagad, Rocket) | To process transactions | Encrypted Channels |
| KYC Verification Agencies | To verify identity and confirm age | Contractual Confidentiality |
| Law Enforcement | Under legal obligation or court order | Only when required |
| Fraud Prevention Service | To detect and prevent fraud | Minimum Necessary Data |
Outside of the cases mentioned above, we will obtain your explicit consent before sharing your information for any other purpose. Your personal data is never shared with advertisers, data brokers, or analytics companies.
6 Cookies & Tracking Technologies
Fbaj uses cookies and similar technologies to enhance your experience. The types of cookies we use:
- Essential Cookies: Maintaining login sessions and ensuring security. The platform cannot function without these.
- Functional Cookies: Remembering your language preference, game settings, and other personal preferences.
- Analytics Cookies: Understanding and improving platform usage — on fully anonymised data only.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect login and payment functionality.
7 Data Protection Measures
To safeguard your information, fbaj follows industry-leading security standards:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Data Encryption: All sensitive data stored on our systems is kept in encrypted form.
- Two-Factor Authentication: The option to add an extra layer of security to your account.
- Regular Security Audits: Regular security testing conducted by third-party experts.
- Access Control: Only authorized personnel can access specific data.
- Server Security: Data stored on dedicated secure servers with regular backups.
8 Your Rights
As an fbaj member, you have specific rights over your personal data. To exercise these rights, please contact our support team:
Right of Access
The right to view your stored data and receive a copy of it.
Right to Rectification
The right to request correction of any inaccurate or incomplete information.
Right to Erasure
The right to request deletion of your data under certain conditions.
Restrict Processing
The right to request that data processing be restricted under certain circumstances.
Right to Portability
The right to receive your data in a structured, machine-readable format.
Right to Object
The right to object to marketing or specific types of processing.
To exercise these rights support@fbaj.clickto send us an email. We will respond within 30 business days. Some requests may not be fully fulfilled due to legal obligations — in such cases, we will explain why.
9 Data Retention Period
Fbaj does not retain your data longer than necessary. Retention periods by data type:
- Account Information: For the duration of active account, plus 5 years after closure (as required by law).
- Transaction Records: 7 years from the date of the last transaction (financial regulatory requirement).
- KYC Documents: 5 years after account closure.
- Gaming Log: Up to 3 years.
- Support Conversations: Up to 3 years after the last point of contact.
- Marketing Preferences: Until the date you opt out.
Upon expiry, data is securely deleted or anonymised to prevent recovery.
10 Children's Privacy
Fbaj is strictly not for anyone under 18. We do not knowingly collect personal information from minors.
- Age is verified at registration and confirmed through the KYC process.
- If we become aware that a minor has created an account, that account will be closed immediately and all collected data will be deleted.
- If you believe a minor is using fbaj, please support@fbaj.clickto notify us.
11 Privacy Policy Updates
Fbaj may update this Privacy Policy from time to time. When any changes are made:
- The "Last Updated" date at the top of the page will be revised accordingly.
- For significant changes, a notification will be sent to your registered email address or phone number.
- Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
- If you do not agree with the changes, you may request to close your account.
To view previous versions of this policy, please contact support.
12 Contact Us
For any questions, requests, or complaints regarding the Privacy Policy, please contact our Data Protection team:
- Email: support@fbaj.click
- Support: 24/7 Live Chat (after logging in to the platform)
- Response Time: General requests: 48 hours; data deletion or access requests: 30 business days.
We're always ready to assist you. Protecting your privacy is fbaj's top priority.
Why fbaj's Privacy Protection Can Be Trusted
When it comes to protecting your data, we don't just make promises — we back them up with action.
256-bit SSL Encryption
All your data and payment information is protected with top-grade encryption — as secure as your bank.
No Data Sales
Fbaj never sells your data to third parties. Your data belongs to you — we are simply its guardians.
Your Data, Your Control
View, update, or request deletion of your data at any time — full control is in your hands.
Regular Security Audits
Independent security experts regularly audit our systems to identify and address any vulnerabilities.
Instant Notifications
You will be notified immediately by SMS and email of any suspicious activity or login attempts.
Full Support in Bengali
A 24/7 support team is available for any privacy-related questions.
Learn More About fbaj's Privacy Policy
Sharing personal information online has become a major part of everyday life. From banking to online shopping, social media to gaming — we share our data everywhere. But the real question is: how safe is that data? fbaj takes this question very seriously.
Fbaj's Privacy Policy is built with Bangladeshi members in mind. We understand that awareness around digital privacy is growing in Bangladesh — people want to know where their phone number, banking details, and betting history go, and who can see them. fbaj's answer is clear: this information is used solely to provide you with our services and goes nowhere else.
Many online platforms bury their privacy policies in complex legal language that most people simply cannot follow. fbaj takes a different approach. Our Privacy Policy is written in plain, straightforward English so that any member, regardless of background, can clearly understand how we handle their data.
Many people worry when paying via bKash, Nagad, or Rocket — is this information safe? At fbaj, your mobile banking number is used solely to process transactions. It is never passed to any third party, never used for advertising, and never sold. All data transmitted through the payment gateway is sent over encrypted channels.
Responsible gaming is another key aspect of fbaj's Privacy Policy. We analyze your gaming patterns — but only for your benefit. If we detect unusually high activity, we step in to offer support. This information is never shared with any external organization.
Your account security is not just our responsibility — it's yours too. Use a strong password, enable two-factor authentication, and never share your login credentials with anyone. fbaj will never ask for your password by email or phone — if anyone does, it's a scam.
Ultimately, fbaj's Privacy Policy is a living document — updated as technology and regulations evolve. Whenever significant changes occur, we will let you know. Because we believe your data belongs to you; we are simply its custodians. And we are always committed to upholding that trust.
Play safe, enjoy with peace of mind
Experience the best of fbaj gaming with your privacy fully protected. Join today.